ECOMAGNETS

Ecomagnets   Magnetic health, environment and lifestyle . . .

UK

Secure Online Shopping

Bioflow Magnetic Bracelets
Magnetic Joint Supports

 

 

Customer Service Information



Most orders are dispatched by Royal Mail first class business post next working day where possible and in any case within 7 days. If your order is delayed for any reason we will contact you.

For deliveries outside the UK orders are dispatched by Royal Mail Priority Airmail. Your order may take up to 10 days to reach you. A signature may be required on receipt.

Please note that Ecomagnets cannot be responsible for delays caused by your local postal service.

Orders may be cancelled before dispatch by email. Once your order has been dispatched you cannot cancel your order. See below for returns.

click here for further delivery information.



Mail-order customers (including internet purchases) may return any unwanted purchase unused in its original packaging within 14 days of receipt for a full refund (excl. shipping charges).

All products carry a 12 month warranty against faulty parts or workmanship. In the unlikely event that you have a problem with your purchase within the warranty period your product will be replaced or repaired free of charge. Your statutory rights are not affected.

All Bioflow products and the magnetic water conditioner carry a lifetime guarantee on the magnetic properties.

Sale items are new and unused in original packaging and are included in the standard guarantees. Sale prices are price-compared with the manufacturer recommended retail price (MRRP).

If you wish to return any purchase for exchange or refund within 14 days please return your purchase to the address above, quoting your invoice number or transaction reference number, and request an exchange or refund.

Returned goods must be unused, in perfect condition and in original undamaged packaging. Products that have been used or damaged cannot be returned for exchange or refund. Exchanges may be subject to an additional delivery charge which will be charged to the card used for the original purchase.

International Returns

If returning a product from outside the UK/EU please ensure the package includes the appropriate Customs sticker (CN22) and is clearly marked as a RETURNED PURCHASE to avoid Customs Duty/Import VAT.

click here for guarantee information.


Secure Online Shopping
All data transmitted during online transactions is encrypted using the industry standard SSL 128 bit encryption methods approved by all major banks and credit card issuers, plus 3DES data encryption and a firewall.

Both the shopping basket and payment form run on a secure server so your private information remains private. Your payment information is passed straight to our bankers for processing, even our staff do not have access to your card details. This site does not use 'cookies' to store information on your computer.

The information you provide will be used only by us to fulfil your order and is never passed or sold to any third party organisation. We do not send random marketing emails to personal email addresses.

Ecomagnets conforms to the Data Protection Act, 1998.



Payment may be made by credit/debit cards including VISA MasterCard SOLO DELTA ELECTRON. Maestro and  American Express is not accepted.

Please note that online discount prices are available online only. For your security we do not accept payments by telephone.

Ecomagnets.com

email

sales@ecomagnets.com

post


ECOMAGNETS
PO BOX 598
SEVENOAKS
TN13 9SW
UNITED KINGDOM

Ecomagnets is an internet mail-order only service. For your security we do not accept orders by telephone.

To offer the best prices, we are pleased to offer sales and product support by email and online only.


 

click here  delivery information

click here  Bioflow common questions

click here  Bioflow user guidelines




All  products may be purchased from any country.

International Shipping
If the delivery address is not in the UK, please select the international shipping option on the shopping basket. Orders are shipped by Royal Mail Priority Airmail.

USA Canada Australia Tax Free Shopping
Prices featured on this site are in UK pounds GBP and include VAT @ 20% (UK sales tax), which is refunded after purchase for orders shipped outside the UK & EU. VAT is included in the delivery charge for all destinations.

Currency
Prices are shown in UK Pounds, we accept payment in GBP (UK pounds sterling) only. Prices shown in other currencies are approximate, the actual price will depend on current exchange rates.

Currency Conversion
For approximate conversion of prices to your local currency please visit www.xe.com

Currency Charges
When paying by card your card issuer will convert the payment into your local currency and may make a small charge for this service.



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Ecomagnets.com is a UK business. Copyright © 2010. All rights reserved.

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Email: sales@ecomagnets.com